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Service content:
1. Equipment warranty period: 12 months after acceptance. During the warranty period, the equipment fails due to quality defects, we provide maintenance services;
2. Provide free technical guidance installation and equipment commissioning services;
3. Lifetime price to provide vulnerable parts and related consumables, and to assist users to carry out equipment maintenance and parts replacement;
4. We can train technical operators for users, free of training fees, food, accommodation, transportation costs themselves;
5. We can provide users with the use of relevant equipment in different occasions and technical guidance.
Value-added services:
1. When the technical staff to the site debugging will be the user operator on-site explanation and operation training, so that the operator has the ability to operate independently;
2. Regular annual centralized user training, theoretical and practical training for user operation and management personnel;
3. The company's after-sales service personnel will regularly or irregularly return visits, and supplemented by "greeting service" to ensure the smooth service system;
4. Free at any time to provide users with professional technology, equipment supporting consultation.
Service guarantee system:
1. The company specially set up after-sales service center, open 24 hours repair phone, received repair phone, maintenance personnel will provide the corresponding technical support within 1-2 working days;
2. The service center dedicated line is responsible for answering the user in the use of equipment in the process of various problems.
1. Equipment warranty period: 12 months after acceptance. During the warranty period, the equipment fails due to quality defects, we provide maintenance services;
2. Provide free technical guidance installation and equipment commissioning services;
3. Lifetime price to provide vulnerable parts and related consumables, and to assist users to carry out equipment maintenance and parts replacement;
4. We can train technical operators for users, free of training fees, food, accommodation, transportation costs themselves;
5. We can provide users with the use of relevant equipment in different occasions and technical guidance.
Value-added services:
1. When the technical staff to the site debugging will be the user operator on-site explanation and operation training, so that the operator has the ability to operate independently;
2. Regular annual centralized user training, theoretical and practical training for user operation and management personnel;
3. The company's after-sales service personnel will regularly or irregularly return visits, and supplemented by "greeting service" to ensure the smooth service system;
4. Free at any time to provide users with professional technology, equipment supporting consultation.
Service guarantee system:
1. The company specially set up after-sales service center, open 24 hours repair phone, received repair phone, maintenance personnel will provide the corresponding technical support within 1-2 working days;
2. The service center dedicated line is responsible for answering the user in the use of equipment in the process of various problems.